Bulk Cable / Internet Update – November 16
November 16, 2025
Bulk Cable/Internet Update
Dear Residents,
Since the last post on this topic the Board has further narrowed down the options concerning providers. The Board and residents attended a second level of presentations by two vendors. These presentations were more detailed and covered infrastructure installation on site, equipment that would be placed in our homes and customer service among other information.
On November 11, the Board meeting following the presentations, the Board discussed the two provider’s offerings based on the previous presentations. Much of what they provide is very similar to one another but we found what we believe to be some key points that separate the two and make Fibernow the better potential provider for us.
These differentiators were as follows:
1) Off-site reliability
- Fibernow is committed to bringing 2 independent sources of service into our community. One from Prosperity Farms Rd and one from Burns Rd. Should one fail, the other will automatically provide us continued service.
2) On-site reliability
- Fibernow’s infrastructure power needs in the community will be backed up by battery and propane generator to provide up to 18 hours of back-up power in case of an outage. Residents having back-up power in their homes should have continuous service throughout prolonged outages.
3) Cost
- Fibernow’s fees are approximately $12 less costly per month per household than the other alternative. This savings is for the life of the 10 year contract That is a savings of over $400,000 over the 10 year period.
Based upon this, the Board decided to begin looking at Fibernow through their offered contract. We are also stepping up our examination of them thru a potential site visit to their South Florida facilities. contacting of references of recent communities they are serving as well as further commitments from them as to channels in our community package as well as costs for additional services that some homeowners may choose to purchase, such as additional TV boxes, add on channel packages and premium services for movies and streaming services .
We have not approved signing of any contract at this point. In addition to the due diligence noted above, there are other steps that would have to take place first including multiple reviews of any contract including Board, Technical and Legal reviews. Then, ultimately a final negotiation process.
Our goals have not changed. Your Board is moving this decision forward quickly, but not so quickly that we act in haste. The goal is to have a signed contract by January 1, 2026. This will allow the selected provider to do their proper planning and installation in a timely manner to minimize installation issues. We recognize that Bulk Cable/Internet is very important to the community. Most everyone in the community uses it every day. Many use it 24/7/365 such as with security systems, and most people “touch” it every day thru their televisions, computers, tablets and phones. And last, everyone wants to minimize any disruptions during the installation process. The Board does not take this responsibility lightly.
Sincerely
Chris Pore
